About the authors
Nana is head of education and development in the School Service at Statens Museum for Kunst. She holds a Masters degree in Art history from the University of Copenhagen and Écoles des Hautes Études in Paris, majoring in the American artist Kara Walker and representation of cultural identity and gender. She participates in the project “Museums and cultural institutions as spaces for Cultural Citizenship” and is co-writer of the book “Dialogue-based Teaching. The Art Museum as a Learning Space” in collaboration with Olga Dysthe, professor in Pedagogy at the University of Bergen, and Line Esbjørn, head of education and development in the School Service at Thorvaldsens Museum.
Shelley is the Vice Director for Digital Engagement & Technology at the Brooklyn Museum where she works to further the Museum’s community-oriented mission through projects including free public wireless access, web-enabled comment books, projects for mobile devices and putting the Brooklyn Museum collection online. She is the initiator and community manager of the Museum’s initiatives on the social web. She organized Click! A Crowd-Curated Exhibition, Split Second: Indian Paintings, and GO: a community-curated open studio project. In 2010, she was named one of the 40 Under 40 in Crain’s New York Business and she’s been featured in the New York Times.
Jill is the Executive Director of the Europeana Foundation, responsible for Europeana.eu and Director of The European Library. She is on the Board of Globethics and advises on the development of other digital libraries. She has many years’ experience in web publishing, which are now being applied to the libraries and the cultural heritage arenas. Her past experience includes time in the commercial publishing world as European Business Development Director of VNU New Media and in scholarly publishing with Blackwell Publishing, running their online journals service. Prior to publishing, Jill had a variety of marketing and research careers in the information field. These ranged from being the Marketing and Event Director for Learned Information (Online Information) to managing her own research company, First Contact.
Michael is the Director of Web and New Media Strategy in the Smithsonian Institution. He has worked on numerous award-winning projects and has been involved in practically every aspect of technology and New Media for museums. In addition to developing the Smithsonian’s first Web and New Media Strategy in an open process documented on the Smithsonian’s Web and New Media Strategy Wiki, he stands behind the Smithsonian Commons concept, and he also helped create the Smithsonian’s first blog, Eye Level, and the first Alternative Reality Game to take place in a museum, Ghosts of a Chance. Michael is an O’Reilly Foo Camp veteran and serves on the Open Knowledge Foundation’s Open GLAM advisory board. In 2011, he was named a Tech Titan: person to watch by Washingtonian magazine.
Christian has worked for 10 years designing and managing the national IT-infrastructure for Danish museums’ data. With a background in Computer Science and in Political Science, his work focuses on a holistic understanding of user and institutional needs and requirements for IT-systems and on achieving consolidation through negotiation of political agendas and technical solutions that serve multiple purposes. Christian has worked 1998-2002 as a consultant at UNI-C, the Danish Centre for Education and Research, 2002-12 as head of section for systems development at the Danish Agency for Culture. He is currently head of department at the Royal Library.
Sarah is a candidate in History. Her professional interests lie within photography and museology, and she works with education, curation, and audience development as well as collecting practices. From 2009-13 she held a position as curator at the Museum of Copenhagen where among other things she was the project manager of the museum’s digital urban space platform, The WALL. Today she is research librarian at the Royal Library with responsibility for the National Photo Museum.
Tobias is a MSc in IT & Business. In 2007, he was appointed project manager, assuming responsibility for the DR Cultural Heritage Project and the DKK 75 (EUR 10) million in earmarked funds that went with it. By keeping a keen focus on process optimisation, technology development, innovation, and external collaboration, he and his project team have ensured that DR is now amongst the world’s leading organisations within the field of cost-efficient digitisation of TV and radio content. In Tobias’ view, the objective of digitising the DR archives is to enrich the lives of Danish citizens by offering them access to their cultural heritage. His work is based on the mantra that Usage Equals Value. He believes that value grows when synergies are created across different organisations and tasks. One of Tobias’ tasks is to share what he knows, and he holds a number of official positions in Danish and international organisations, including the position as General Secretary for FIAT/IFTA, and as member of the steering committee for the research projects LARM and CoSound.
Martin von Haller Grønbæk
Martin is partner in Bird & Bird, an international law firm, and he is the leading lawyer in Denmark in the areas of IT, Internet and eCommerce. He has vast experience within the strategic and legal aspects of open source, Creative Commons, open data, and open business models. He blogs at vonhaller.dk.
Henrik Jarl Hansen
Henrik is Senior Excecutive Adviser and project manager of Shared Museum IT in the Danish Agency for Culture. His background is a Masters degree in Prehistoric and European archaeology and he has previously worked at the National Museum of Denmark as curator and head of a unit and later as Head of Department at the Heritage Agency of Denmark. He has participated in cross scientific research projects Foranderlige Landskaber (‘Changing Landscapes’) and AGRAR 2000, as well as the EU projects ARENA and CARARE. Henrik Jarl Hansen has also done work as a member of the board for Danish ICOM, among other things as editor in ICOM/CIDOC and later as chairman of Archaeological Sites WG. Furthermore he has participated in several expert groups under the European Council, The Nordic Council of Ministers, and the Danish Ministry of Culture. His publications lie within the fields of archaeology and information technology.
Lars Ulrich Tarp Hansen
Lars Ulrich holds an MA in Communication, and is head of communication at KUNSTEN Museum of Modern Art Aalborg since 2005. Besides being in charge of public relations and marketing, he is responsible for developing and implementing the digital communication – content as well as technical issues. Lars Ulrich is living the phrase “Think Big, Start Small, Move Fast” aand aims in every project to reduce bureaucracy, streamline development costs and secure sustainable operations to ensure continuation when project funds run out. Lars Ulrich has been the initiator and primary concept developer on the iGuide-project in which a number of Danish museums cooperated on the development of smartphone apps, based on DR’s (Danish Broadcasting Corporation) platform, CHAOS:\_. The project has given small museums, that used to be unable to participate in digital projects, an opportunity to catch up with technology and achieve a sustainable platform, which forms a basis for future projects. Furthermore, he has been advocating a journalistic approach in the production of content. This approach creates a large degree of presence in the relationship between curator and audience and is, furthermore, cost effective. The iGuide-project has given KUNSTEN huge savings in the operating expenses for IT as well as an increased efficiency in the workflow.
Nanna is a PhD fellow in the Digital Culture research group at the IT University of Copenhagen. In her PhD project she focuses on online media in museums, in particular social media, and how users experience and participate in these online environments.
Lene Krogh Jeppesen
Lene has her feet firmly planted in Sociology, while her entire body since 2007 has found itself in the universe of SKAT (the Danish Customs and Tax Administration). She is one of the mothers of @skattefar (‘tax dad’) and the woman behind SKAT’s additional social media initiatives. She actively promotes her three most beloved viewpoints: 1) Digitisation and service are not mutually exclusive. 2) Factual knowledge (as opposed to guessing) about the users and their behaviour is a prerequisite for establishing the best possible public service. 3) Social media help large public authorities on their way towards openness and dialogue at eye level.
Ditte is a senior researcher at the State Media Archive, State Library of Denmark. The study for the article in this volume was conducted when she was a postdoctoral researcher at DREAM (Danish Research Centre of Advanced Media materials), with a project on digital technologies in museums (2009-11, funded by the Danish Agency for Science, Technology and Innovation). She earned her PhD in Media Studies from University of Southern Denmark, specializing in young people’s mobile phone communication. Her major research interests are social interaction in and around digital media across formal, semi-formal and informal sites. In addition, she is curator of several digitization and digital projects at the State Media Archive, (2007-) and at the Netarchive.dk (2007-). She is participating partner in RESAW (Research infrastructure for the Study of Archived Web materials), IIPC (International Internet Preservation Consortium), LARM (Audio Research Archive Denmark) and DigHumLab (Digital Humanities Lab Denmark).
Miriam is a MSc in Digital Design & Communication. Originally, she worked in the film industry, co-ordinating PR and marketing activities. She has subsequently worked with architecture, including a stint at Rem Koolhaas’s OMA/AMO office in New York. She has solid experience within event management; past assignments include the New Media Days conference. At the DR Cultural Heritage Project, Miriam focuses on collaboration and dissemination of content at a strategic level, and she also handles a number of day-to-day activities pertaining to technical development work as well as workshops, events, etc. She has been temporarily allocated to other tasks within the DR organisation, where she has taken part in the digital launch of the DR3 channel, which is mainly aimed at young viewers, and the re-launch of the news and culture channel DR2. She also works with creative sparring on a number of projects, including the mail art archive at KUNSTEN Museum of Modern Art Aalborg. In addition to these tasks, she often shares her concept development and service design skills through teaching; her credits include work as an assistant lecturer at the IT University in Copenhagen.
Peter works as pedagogical consultant in the web service Lær IT (Learn IT) and as educational advisor in Creative Commons Denmark. He is trained as school teacher specialising in music and woodwork. In 2008, after 9 years as a teacher in the Danish public school system, he made a career move to the web service Lær IT where he works today as a developer of digital frameworks for learning on digital platforms. Since 2009, he has been deeply involved in Creative Commons Denmark where he now functions as advisor in the educational domain. In his spare time he is devoted to politics and knowledge sharing. He himself claims to be the person in Denmark who shares most images under open licenses on Flickr, so far approx. 6,500 images under CC BY. Furthermore, he is a voluntary contributor to and community member of OpenStreetMap.
Lars’ background is in field archaeology and research. A parallel career track has involved communication and implementing digital tools and new media in archaeology and historic preservation management. Since 2008, Lars has worked as head of information development at the National Heritage Board in Sweden. More recent work has been directed towards Linked Open Data and the introduction of an open, national cross-domain information infrastructure – a digital cultural heritage commons – in cooperation with the Europeana community.
Theis Vallø Madsen
Theis holds an MA in Art history and is a PhD fellow at Aarhus University and KUNSTEN Museum of Modern Art Aalborg where he is working on a research project about mail art and museum archives. The basis of the project is Mogens Otto Nielsen’s mail art archive – a messy archive consisting of about 16,000 items from around 600 artists. His research is concerned with the cataloguing, organization, and digitization of intangible and entangled art, art archives, and museum collections. He is the author of articles and publications about mail art, artists’ books, museology and archive studies, and digital curating, culture and cultural heritage. Previously, he has worked at Funen Art Museum, and is currently working as an art and literature critic.
Merete holds a Master in art history, and specialises in open access to digitised cultural heritage and digital museum practices. She works as curator of digital museum practice at SMK and is responsible for providing open access to the museum’s digitised collections and research, and using digital platforms to share knowledge and resources with fellow institutions as well as users. She is a frequent speaker and moderator at international digital heritage conferences. A conference organiser herself, she has set the agenda for open access in the Danish GLAM community at the international Sharing is Caring seminars in Copenhagen (2011-). Furthermore, Merete is a member of the OpenGLAM Advisory Board, the ARTstor Museum Advisory Counsel and the Europeana Network. Her publishing list includes the book Sorte billeder – Kunst og Kanon (2007), as well as exhibition catalogues and research papers.
Lise is a PhD fellow with The Department of Society and Globalisation, Roskilde University and SMK. Sattrup’s PhD is associated with the Cultural Citizenship Project, examining how exhibitions and education at museums contributes to cultural citizenship. She holds an MA (Ed) focusing on visual arts and has worked as head of education and development in the School Service at ARKEN Museum of Modern Art.
Bjarki is an associate professor in the Department of Arts and Cultural Studies at the University of Copenhagen. His research interests include cultural, media, and communication policies, democracy, the application and reception of social media within museums, archives, and libraries, and how these institutions relate to production, distribution, use and consumption in digital cultures.
Jasper is an independent consultant at Inspired by Coffee. Here, he works with non-profits, NGO’s and cultural organisations from around the world on strategies for the future, especially in the area of museums, libraries, media, communication, technology and business models. Also, he is the co-founder of several startups that turn his ideas into reality. Jasper regularly speaks internationally about these topics and keeps the blog themuseumofthefuture.com.
Jacob R. Wang
Jacob holds a bachelor in Philosophy from the universities of Odense and Copenhagen and is furthermore a candidate in Design, Communication and Media from the IT University of Copenhagen. Formerly, he was manager of the IT unit at Odense City Museums for four years, responsible for the development of the digital collection systems, exhibition media, websites, intranet, online education and operation of the museums’ entire range of systems, exhibitions, and digitally supported workflows. Furthermore, Jacob has been IT coordinator and member of the board for Historisk Atlas (‘Historical Atlas’) – the largest Danish collaboration between archives, libraries and museums with more than 100 contributing institutions. The association Historisk Atlas runs and develops the shared platform for dissemination historiskatlas.dk. He is now head of digital media at the National Museum of Denmark with responsibility for digitisation and digital availability of the museum’s collections and knowledge. On a daily basis his function is project manager of ‘The Digital National Museum’ – a perennial strategic initiative to work with openness, accessibility and transparency, as well as development of the museum’s digital workflows and tools, and the digital competencies of the staff.